Everyone who works in sales or customer service, does it in his or her way. Getting to know your sales style and the style according to which your customer makes decisions related to making the purchase, using the services of a given organisation is the key to obtain the best results.
Trainers, coaches, managers, HR staff, and everyone who wishes to professionally advise organizations in terms of recruitment, employee development and building effective teams, who wish to acquire skills allowing to customize solutions to meet the needs of a given company, or of a particular industry.
We learn actual training needs of companies. We know what to look for when designing training courses in communication, sales, leadership. We have the opportunity to innovatively assess effectiveness of the training. We know who will benefit most from training, and who from coaching. Finally you don’t have to worry about training courses maladjusted to your employees’ needs.
We are an authorised distributor of PeopleKeys®, a company which has been present on the global market for many years, successfully providing major international corporations, academic institutions and non-profit organisations with effective tools in the area of recruitment, employee development and improving efficiency of teams. PeopleKeys® solutions help reduce costs associated with recruitment, employee turnover and training of teams.
We specialise in the strategic use of competency tests, recruitment tests based on the DISC/TEAMS/VALUES and BAI methodology, effective online tools, invaluable in situations when you want to:
- Hire the right person for a specific post at first attempt or retain the best employees
- Increase efficiency of the sales and customer service team
- Quickly and effectively implement changes in the team/ company
- Resolve a conflict in a team
- Develop leadership skills etc.
EVERYTHING ABOUT DISC
DISC is a set of 4 styles of behaviour developed on the basis of studies carried out by an American psychologist, Dr. William Marston (1893-1947). When he analysed human behaviour in a particular environment and in specific situations he noticed that people representing similar styles usually behave in very similar ways. Interestingly, each of us has these four styles of behaviour inside, but in varying degrees of intensity; DISC is an abbreviation the names of the individual styles: Dominant, Influencing, Steady, Compliant.